RETURNS

Our policy lasts for 5 days. If 5 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be untampered with and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

– Any product that is not in its original state, is damaged or is in poor condition for reasons beyond our fault
– Any item that is returned more than 5 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned product. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 48 hours.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us.

Sale items (if applicable)
Only regular priced items can be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are in poor condition. If you need to exchange it for the same item, please email us for further instructions.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or if the gifter sent the order to be delivered to you later, we will send the gifter a refund and they will be aware of your return.

Shipment
I have received the wrong item, what do I do?

We are sorry to hear that we have sent you an item that is different from what you ordered!

Start by double checking your order confirmation to see what you ordered. If you have not received the ordered product, please contact us through our email and we will do our best to correct our mistake.

If you have accidentally ordered the wrong product, you can of course make an exchange.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
I have received a damaged item, what do I do?

If you have received a shipment containing a damaged item, we are sorry!
Get in touch with us by entering our chat or sending us an email and we will make sure to help you as quickly as possible.

Please include the following when you contact us: info@allmeatsproviders.com

A photo of the product in poor condition.
Your order number or the email address you used when you placed your order.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

We do not guarantee that we will receive your returned item.

CEO Allmeats Providers

Tel. +1 (856) 328-2742